We’re at a time where viral growth is accomplished not through world class sales processes (although they help) but through the customer experience. The buying pattern is changing and expectations are rising —enterprise products are being judged alike new apps on your iPhone. Rather than wait to formalize a customer…

If you know your values, truly understand them, then you will know the future. Your values accurately and consistently predict how you’ll feel and act in any given situation. And knowing why you act the way you do and articulating it to others goes a long way in building trust…

What an interesting last few years these have been. Few would have foreseen a global pandemic that shut down much of the world’s physical operations for nearly two years while we watched the stock market climb, resisting correction. Those in tech sounded last call culminating in some insane valuations and…

If your bookshelf looks like mine you’ve amassed quite a collection within your library over the years, Post-It notes jutting out from between pages and notes scrawled in the margins. All to learn more and get better with new approaches or beliefs, to hear from successful experiences and lessons learned…

As a business leader, you naturally plan for the future based on revenue, market, and macroeconomic trends. Whether you’re the tip of the spear or a supportive function we must work in earnest to collaborate and have our plans mutually aligned. Successful growth is only achieved when all moving parts…

Tina was in the market for a new car and having done online research she narrowed her selection to two brands. She had the comparison sheets printed out, assessments from J.D. Power, and recent online reviews but needed a test drive before making a decision. …